FAQs
What materials do you use? Is it real gold or just plated?
We use 18k gold plating over sterling silver or high-quality metal alloys. It's not pure gold, but gives a real gold look and feel.
Is your jewellery hallmarked or certified?
Yes, wherever applicable, we provide certifications and hallmarking. For silver, we use 92.5% pure silver.
Why is this more expensive than regular fashion jewellery?
We use premium materials like sterling silver and 18k gold plating. These are more durable, hypoallergenic, and last longer than imitation fashion jewellery.
I've seen similar styles for less. What's the difference?
Cheaper versions often use base metals and thin plating that tarnish quickly. Our quality ensures longevity and better craftsmanship.
Will it tarnish or fade over time?
Not if cared for properly. Our jewellery is tarnish-resistant. Keep it away from moisture, perfumes, and store in dry places.
What if something goes wrong — do you offer warranty or returns?
Yes, we offer a warranty on plating for up to 6 months and accept returns/exchanges within a defined period.
Is this jewellery meant for daily wear or special occasions?
Our pieces are versatile — you can wear them daily or style them for special events.
Can I customise or resize a piece?
Currently we don't offer resizing for all products, but customisation can be discussed via customer support.
How do I know I can trust the quality if I’m buying online?
We provide real product photos, customer reviews, certifications, and a hassle-free return policy to ensure trust.
What’s included in the price? Are there any making charges?
The price includes making charges, plating, and packaging. There are no hidden fees.
